Frequently Asked Questions
Orders & Shipping
How long does delivery take?
Delivery times vary depending on your location. Once your order is shipped, you will receive a confirmation email with tracking details.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery times depend on the destination.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking number via email. You can check the status on our website or the courier’s site.
What if my order is delayed?
Delays can happen due to high demand or carrier issues. If your order is significantly delayed, please check the tracking link or contact us for assistance.
Returns & Refunds
What’s your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Visit our Returns Center at homeboddi.com to initiate a return.
How long do refunds take?
Refunds are processed within 5-7 business days after we receive your returned item. The time it takes for the refund to reflect in your account depends on your payment method.
Do you offer exchanges?
Yes, you can exchange items within 30 days of delivery. Start the process through our Returns Center at homeboddi.com.
Products & Care
How do I care for my product?
Care instructions vary by item. Please refer to the product description or label for specific guidelines.
Are your products eco-friendly?
We prioritize sustainability in our materials and packaging. Check individual product details for more information.
Do you restock sold-out items?
Popular items may be restocked. Sign up for notifications on the product page to stay updated.
Payments & Discounts
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.
How do I apply a discount code?
Enter your code at checkout in the designated field. If it doesn’t work, ensure it’s valid and hasn’t expired.
Do you offer gift cards?
Yes! E-gift cards are available for purchase at homeboddi.com.
Account & Technical Support
How do I reset my password?
Click “Forgot Password?” on the login page and follow the instructions sent to your email.
Why can’t I access my account?
Ensure you’re using the correct email and password. If issues persist, contact our support team.
How do I update my account details?
Log in to your account and navigate to “Account Settings” to make changes.
Still Need Help?
For further assistance, visit our Help Center at homeboddi.com.